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MAIN CAMERA STRAPS WALLETS BAGS KEYRINGS COMBOS
shop/shipping and returns
SHIPPING AND RETURNS
PAYMENT-SHIPPING



HOW TO ORDER;

1- After choosing the item you interested in, please send us email to info@sunlows.com with your name,address and product details.
2-Then please pay to our below bank account;

The bank details (USD payment) ISBANK -sanayi sitesi branch 2212 CHIPS UID: 003546 swift : ISBKTRIS account:2212-0097088 IBAN: TR190006400000222120097088 account name (please indicate when transfer) ; RIFAT KARA

The bank transfer cost can be reduced from payment.


For USA , UK and EURO zone ; we have local account nrs. Please contact us with product order form.

The order will be processed by us as soon as we get payment and preparation takes 1-2 days in normal conditions after your payment.

The order will be delivered by TRACKABLE (registered) AIRPLANE POST of post office.

Delivery of post service normally takes 10-15 days depend on busyness of post system and distance. .



RESPONSIBILITY CLAIM
We accept responsibility of goods quality and delivery in good conditions to our customer.
That claim covers any loss at post service as well. In case of lost of goods delivered , we claim to send new one by same delivery conditions as soon as we receive proof related loss at post.

RETURNS
When a customer has quality claim,or wrong product than ordered, we expect a simple letter about quality problem from our customer to solve return case . When agreed, we may ask our customer to return us the item with same delivery mode ( by registered air mail) .Then a new item of the same of purchased will be send to our customer free of charge.A paypal refund of delivery cost of sending fault/wrong item back to us will be made to customer .

When a customer ordered the item other than he/she needs by mistake.We handle the case simply,the customer sends the good back to us by paying the delivery cost by herself/himself and we send the correct item free of delivery cost to not to make our customer sad for his/her purchase.
REGISTERING THE PRODUCT
All of our products (except LINK keyrings) carries unique serial number. The serial number can be found just under of SUNLOWS logo on leather label on all the products .

We suggest to sending a simple e-mail to info@sunlows.com with owner name and any contact type (e-mail,post address,telephone etc..),and product serial number, then we can assign the product and his/her name -contact.

In case of any form of founding a lost product ,we try to reach the owner to get his/her Sunlows product.



shipping
returns
SUNLOWS - Fine workmanship of wallets,keychain rings,camera straps.   
info@sunlows.com
14.lale sk n6 osmangazi,Bursa,TR  +90 224 2446169